Frequently Asked Questions

Where to find a VIN Number?
Your Vehicle Identification Number (VIN) serves as a unique identifier for your car and is essential for various administrative and maintenance purposes. Here are the common locations where you can find your VIN:

1. Dashboard: Check the dashboard on the driver's side near the windshield. You may find a metal plate with the VIN, visible through the windshield from outside the vehicle.
2. Driver's Side Door: Look for a sticker or metal plate on the driver's side door jamb, either on the door frame or the edge of the door itself.
3. Engine Bay: Sometimes, the VIN is stamped onto the vehicle's chassis in the engine bay. Search near the engine, on the firewall, or on the strut tower.
4. Vehicle Registration Documents: The VIN is listed on your vehicle registration documents provided by the South African licensing authority. This is an easily accessible option if you cannot locate the VIN on the vehicle itself.
5. Insurance Documents: Your car insurance documents may also include the VIN.

If you're still unable to locate your VIN, refer to your vehicle's owner's manual for specific instructions or seek assistance from a licensed mechanic or dealership.
What information is included in the report?
On a successfull search the report may contain the vehicle description, which are identifiable features of the vehicle. Collision History, which will give information regarding the amount of collisions and details about the repair for the vehicle. Service and Maintenance History, which will give an indication of when a vehicle went to service their vehicle or perform general maintenance. Warranty Information, which will give warranty and service plan inforamtion about the vehicle.
How long will my report be accessible?
A single successful search on a VIN will be accessible for 14 days after the search was performed.